Leveraged Contracts for Difference ("CFD") and Foreign Exchange ("Forex") trading carries a high degree of risk. The amount of initial margin is small relative to the value of the position so that transactions are ‘leveraged’ or ‘geared’. A relatively small market movement will have a proportionately larger impact on the funds you have deposited. You may sustain a total loss of initial margin funds and any additional funds deposited with FXLATAM to maintain your position.
You should carefully consider whether trading CFDs and/or Foreign Exchange is appropriate for you in light of your experience, objectives, financial resources and other circumstances. FXLATAM offers trading in CFDs on shares, market indices, and futures prices; not trading in the underlying instruments themselves. CFD trading with FXLATAM therefore does not entitle the Trader to dividends, delivery, or possibly certain other characteristics of buying or selling the underlying instrument. Furthermore, CFD trading is not conducted on any futures or stock exchange and is not subject to the rules of any futures or stock exchange.
Please make sure you have read and understood all disclaimers and information in FXLATAM’s account opening forms before commencing trading.
FXLATAM does not accept clients from certain countries, including the United States. FXLATAM’s services are not intended for distribution to, or use by, any person in any country or jurisdiction where such distribution or use would be contrary to local law or regulation. It is the responsibility of the customer to ascertain the terms of and comply with any local law or regulation to which they are subject
FXLATAM respects each individual's right to privacy. We value our relationship with you, and we take pride in maintaining loyalty and respect with each individual client by providing you with security. The provisions of this notice apply to former clients, current clients, and applicants.
When you apply for or maintain a demo or live account with FXLATAM, we collect personal information you provided for business purposes, informing you about promotions, products and services that may be of interest to you, and providing customer service.
FXLATAM uses Secure Socket Layer (SSL) encryption technology in order to protect certain information that you submit. This type of technology protects you from having your information intercepted by anyone other than FXLATAM while it is being transmitted to us. We work hard to ensure that our Web sites are secure and that they meet industry standards. We also use other safeguards such as firewalls, authentication systems (e.g., passwords and personal identification numbers), and access control mechanisms to control unauthorized access to systems and data.)
FXLATAM does not disclose, share or sell your personal information to any third party.
To withdraw money from your account, please follow the steps below:
1. Login to the platform and register your withdrawal
2. Email the following documents to
a) A copy of your passport driver’s license or I.D. (Front and back.)
b) Recent utility bill dated within the last six months, current local authority tax bill, bank or credit card statement.(Please provide us with the entire document).
c) All six pages of the agreement hand signed and dated.
If you used a Credit Card to fund your account you need to also send us the below two documents as well: - a copy of all credit cards used to make a deposit. (Front and back.) Please note that only the first six and the last four digits on the front of the credit card must be visible, along with the expiry date and full name. You are welcome to hide the rest of the numbers on the front and the CVV number on the back. - CCD (Credit Card Declaration): You should have received this Declaration shortly after you made your withdrawal request or in any case of more than 5 transactions to your email. Please hand sign near each one of the deposits and send it back to FXLATAM customer care. In case you have not received such an email, please contact us at [email protected]
3. Your full bank details (account name, swift code, account no / IBAN, bank name ….).
The objective of KNOW YOUR CUSTOMER (KYC) guidelines is to prevent banks from being used, intentionally or unintentionally, by criminal elements for money laundering activities. KYC procedures also enable banks to know/understand their customers and their financial dealings better, which in turn help them, manage their risks prudently. The Basel committee has highlighted the need for financial institutions to implement effective “Know your-customer” (KYC) standards as an essential part of risk management practices. The Basel committee also stated that a key challenge in implementing sound KYC policies and procedures in how to put in place an effective approach. The legal and reputation risks are global in nature and as such, it is essential that each financial institution develop a global risk management program is supported by policies that incorporate KYC standards. It is important that the adoption of customer acceptance policy and its implementation should not become too restrictive and must not result in denial of services to general public, especially to those, who are financially or socially disadvantaged. The term “money laundering activities” cover not only the criminals who try to launder their ill-gotten gains, but also the bank/financial institutions and their employees who participate in their transactions and have knowledge that the property is criminally derived. "Knowledge" includes the concept of conscious avoidance of knowledge. Thus, employees of branches whose suspicions are aroused, but who then deliberately fail to make further inquiries/report to higher authorities, wishing to remain ignorant, should be considered to have the requisite "knowledge" of criminal activities/transactions. DEFINITION OF A CUSTOMER For the purpose of KYC policy, a customer may be defined as: * A person or entity that maintains an account and/or has a business relationship with FXLATAM.COM. * On whose behalf the account is maintained (i.e. the beneficial owner) * Beneficiaries of transactions conducted by professional intermediaries, such as stockbrokers, charted accountants, solicitors etc. as permitted under the Law. * Any person or entity connected with a financial transaction, which can pose significant reputation or any other risks to FXLATAM.COM, say, a wire transfer or issue of high value demand draft as a single transaction. KYC policy includes the following eight key elements 1. Customer Identification Procedures 2. Monitoring Of Transactions 3. Risk Management 2 4. Training Program 5. Internal Control System 6. Record Keeping 7. Evaluations of KYC guidelines by internal audit and inspection system 8. Duties / responsibilities and accountability Indicative Guidelines Accounts of companies and firms FXLATAM.COM. Compliance Department needs to be vigilant against business entities being used by individuals as a front for maintaining accounts with banks. Branch/office may examine the control structure of the entity, determine the source of funds and identify the natural persons who have controlling interest and who comprise the management. These requirements may be moderated according to the risk perception e.g. in the case of a public company it will not be necessary to identify all the shareholders. Customer Identification Procedure (CIP) can only be carried out on the following stages: 1 . While establishing the relationship 2. While carrying out a financial transaction 3. When the branch/office has a doubt about the authenticity/veracity or the adequacy of the previously obtained customer identification data. Customer identification means identifying the customer and verifying his/her identity by using reliable, independent source documents, data or information. FXLATAM needs to obtain sufficient information necessary to establish, to their satisfaction, the identity of each new customer, whether regular or occasional, and the purpose of the intended nature of banking relationship. Being satisfied means that FXLATAM.COM must be able to satisfy the competent authorities that due diligence was observed based on the risk profile of the customer in compliance with the extant guidelines in place. Risk Assessment 3 an effective KYC program should be put in place by establishing appropriate procedure and ensuring their affective implementation. It should cover proper management oversight, systems and controls, Segregation of duties, training and other related matters. Responsibility should be explicitly allocated within the company for ensuring that the company's policies and procedures are implemented effectively. The nature and extent of due diligence will depend on the risk perceived by the FXLATAM.COM Customer profile will be a confidential document and details contained therein shall not be divulged for cross selling or any other purpose. FXLATAM.COM audit and compliance have an important role in evaluating and ensuring adherence to the KYC policies and procedures. The compliance function should provide an independent evaluation of the FXLATAM.COM own policies and procedures, including legal and regulatory requirements. It should be ensured that the audit machinery is staffed adequately with individuals who are well versed in such policies and procedures. Internal inspectors should specifically check and verify the application of KYC procedures at the branched/offices and comment on the lapses observed in this regard. Specially Designated Nationals and Sanctioned Parties Screening All customers are to be screened through various independent risk intelligence databases such as “World Compliance” and “World Check” (Professional Compliance Databases) Customer identification Natural persons For customers that are natural persons, FXLATAM.COM should obtain sufficient identification (passport, ID, government identification, etc.) data to verify the identity of the customer, his address/location (utility bill, bank statement, etc.) and also his recent photograph (if possible). Legal persons For customers that are legal persons or entities, FXLATAM.COM should verify the legal status of the legal person/entity through proper and relevant documents verify that any person purporting to act on behalf of the legal person/entity is so authorized and identify and verify the identity of that person. Understand the ownership and control structure of the customer and determine who are the natural persons who ultimately control the legal person. If FXLATAM.COM decides to accept such accounts it terms of the CAP policy FXLATAM.COM should take reasonable measures to identify whom the beneficial owner(s) is/are. For new accounts: "Know your customer (KYC) procedure should be the key principle for identification of an individual/corporate account. The customer identification should entail verification through a 4 introductory reference from an existing account holder/ a person known to the bank or on the basis of documents provided by the customer. Recordkeeping All identification documentation and services records shall be kept for a minimum period of no less than 7 years. Training, all new employees shall receive anti-money laundering training as part of the mandatory new-hire training program. All applicable employees are also required to complete AML training annually. Participation in additional targeted training programs is required for all employees with day-to-day AML responsibilities. Administration For the purposes of AML Policy, FXLATAM.COM shall appoint AML Compliance Officer. FXLATAM.COM AML Compliance Officer shall be responsible for the administration, revision, interpretation, and application of this Policy. The Policy will be reviewed annually and revised as needed. The duties of the AML Compliance Officer with respect to the Policy shall include, but shall be not limited to, the design and implementation of as well as updating the Policy as required; training of officers and employees; monitoring the compliance of FXLATAM.COM affiliates, maintaining necessary and appropriate records; and independent testing of the operation of the Policy
1. General terms 1.1. The promotion is valid indefinitely. 1.2 The company-organizer is FXlatam. 1.3 The Company reserves the right to change the promotional conditions or refuse to receive a bonus. 1.4 The Company reserves the right to cancel bonus. 2. Participants 2.1 To participate you should register Private Office during the promotion 2.2 Only verified users can participate in the promotion. For verification, you should upload the scan of your passport to Private Office. You should also verify your mobile number. The organizer reserves the right to require additional documents for identification. 2.3 Types of accounts involved in the promotion: Welcome bonus %100 account with trading conditions similar Standard account. 2.4 Your account’s leverage can’t exceed 1:100. 2.5 The employees of the Company and their families can’t participate in the promotion. 2.6 The participant should read this terms carefully and follow these rules. Ignorance of rules isn’t reason when filing a claim. 2.7 Other promotions of the Company aren’t applied to the account participating in this promotion. 2.8 Only a natural person can take part in promotion. 2.9 Deposit, withdrawal and internal transfer on Bonus account are not available. 3. Application for the bonus 3.1 To receive the bonus you should apply for participation in Private Office during the terms of the offer 4. Getting the bonus 4.1 Bonus goes to the account automatically in case of the compliance with all conditions of this order. 4.2 Bonus is issued once. Reusing of bonus isn’t possible. 4.3 Bonus funds are credited for 7 calendar days. 4.4 After this period the bonus is deducted, open positions are closed. 4.5 After bonus %100 are charged off the bonus account it automatically turns into “Beginner” or “Trader” type real account. 4.5.1 The type of account depends on the amount of profit. 4.5.2 Profit of $100 or more transforms bonus account into “Beginner” type. 4.5.3 Profit of less than $100 transforms bonus account into “Trader” type. 4.6 Your account’s leverage can’t exceed 1:100. 4.7 Account can’t participate in investment service, that’s to become manager or investor. 4.8 In order to activate the real account a client should deposit the amount same or higher than the resulting profit on the bonus account, but not less than $250 (minimum beginner account deposit) during 7 (seven) calendar days. 4.9 In the absence of deposit all profits are deducted from the account. 4.10 Profit received from trading with the %100 bonus is available for withdrawal only after completing certain amount of trading operations on the replenished real account: For every $5 of your profit made on bonus account to become your asset. 4.10 In order to transfer the ownership of bonus money you want to send a request. Specify the message subject “%100 – no deposit bonus” – the transfer of the ownership of a bonus “, account number and name. The application is submitted by e-mail or in a personal account. 4.11 Partial withdrawal of profit is impossible. 4.12 Getting bonus and/or trading in bonus funds ON TWO OR MORE ACCOUNTS with one IP-address is prohibited. 4.13 On the trading account with the bonus is prohibited to trade through anonymous proxy server. If the account with the bonus will connect with more than 5 different IP-addresses, the bonus will be canceled. 4.14 Multidirectional trade is prohibited in the bonus account. In case of violation of this term the Company can cancel bonus and part of the profit earned as a result of trade on the basis of proportional ratio of own funds to the client’s profit obtained in the bonus account. 4.15 Affiliate commission isn’t charged for trading on the %100bonus. 4.16 Bonus funds are the Company’s property. 4.17 Primarily the client’s own funds are used in trade. 4.18 When withdrawal / internal transfer of funds from the account before making the full volume of trade operations, the size of which is specified in p.4.10 received the bonus account is debited profits ahead of schedule. 5. The claims 5.1 Claims for the shares may be directed to the email: [email protected] 5.2 All claims should include the participant’s name and address, account number and detailed description of the claim. 6. Withdraw 6.1 In order to withdraw funds from the account that has been credited with a trading bonus ,the trader will be required to execute a minimum trading volume of(bonus amount+deposit)time 25